Tools for every role in the practice

Sole practitioners

What you're dealing with

You do the work, check the clients, chase the records and send the bills, with nobody to hand the admin to. The checks a supervisor expects still have to be done and recorded.

What the tools do for you

• CO-01Client AML risk assessment: a documented risk assessment for every client, with CO-05 Customer due diligence record for the identity checks.
• CO-12Compliance calendar: every compliance task for the year in one list, so nothing waits for the supervisor to ask.
• WF-01Statutory deadline tracker: every client's deadlines worked out from the year end and VAT quarters.
• WF-13Client chaser schedule: the right chaser to the right client at the right time, with WF-14 Chaser message templates.

Small and growing practices

What you're dealing with

As the team grows, each person prices, takes on and reviews work their own way. Deadlines, fees and checks end up spread across inboxes and spreadsheets that don't agree.

What the tools do for you

• CL-13Client master record: one client list the whole practice uses. In the software, every desk reads it.
• WF-08Work-in-progress board: the whole practice's work on one board, with WF-09 Team capacity planner for the hours.
• FE-01Fee calculator: every client priced the same way, with FE-03 Fee review planner to fix the under-priced ones.
• RP-16Practice dashboard: the whole practice on one page.

Practice managers

What you're dealing with

You keep the practice running for the partners: work billed on time, debtors chased, the team's hours planned and the numbers reported every month.

What the tools do for you

• FE-05WIP register: the money sitting in unbilled work, with FE-06 Billing schedule so it gets billed on time.
• FE-09Debtor ageing: who owes what and for how long, with FE-11 Lock-up calculator to turn work into cash sooner.
• RP-05Utilisation tracker: where the hours go, with RP-07 Recovery rate tracker for how much of that time is paid for.
• RP-13Management accounts summary: the month's numbers on one page for the partners.

Bookkeepers

What you're dealing with

You look after a lot of smaller clients, often on monthly fees, with VAT returns, payroll and records to chase every month.

What the tools do for you

• CL-01Proposal and fee quote builder: a clear, consistent price for every new client.
• CL-05Engagement letter builder: a letter that matches the work, with CL-11 HMRC and Companies House authorisations tracker for the access you need.
• WF-03VAT and MTD quarters planner: every VAT return and MTD update on time, with WF-04 Payroll and pensions calendar.
• WF-07Records received tracker: what's missing for each job, chased before it's urgent.

Tax advisers

What you're dealing with

Self Assessment, Corporation Tax and VAT deadlines arrive all year, with January on top. A return that goes out wrong costs time and the client's trust.

What the tools do for you

• WF-01Statutory deadline tracker: every return and payment on account date for every client.
• WF-11Busy-season planner: January planned weeks ahead, not worked out at midnight.
• QU-05Self Assessment review checklist: every return checked the same way, with QU-06 Corporation Tax review checklist.
• QU-08Tax return variance check: spots the return that looks wrong against last year before it's filed.

Money laundering reporting officers

What you're dealing with

You answer to the supervisor for the practice's anti-money laundering work, and need evidence that every check was done, not just a belief that it was.

What the tools do for you

• CO-01Client AML risk assessment: a risk rating for every client, kept current with CO-03 Risk review scheduler.
• CO-05Customer due diligence record: identity checks on record, with CO-07 PEP and sanctions check log and CO-08 Enhanced due diligence checklist.
• CO-09Practice-wide risk assessment: the assessment your supervisor asks for, with CO-10 AML policies and procedures checklist.
• CO-14Internal suspicious activity report log: every suspicion raised, decided and recorded, with CO-13 Training log.

Quality and compliance leads

What you're dealing with

You make sure work is reviewed before it goes out, file reviews actually happen, and complaints and errors are handled and learned from.

What the tools do for you

• QU-01Accounts review checklist: accounts checked the same way every time, with QU-04 Review points log.
• QU-09Cold file review: finished work reviewed on a schedule, with QU-10 File review schedule.
• QU-13Complaints log: complaints handled on time, with QU-14 Errors and breaches log and QU-15 Root cause tracker.
• CO-15Compliance monitoring review: proof your AML procedures work in practice.